Shipping policy

SHIPPING POLICY

U.S. SHIPPING ONLY

Pasture Problems Co.™ currently ships within the United States only.

We do not currently offer international shipping.

FREE STANDARD SHIPPING

All Pasture Problems Co.™ orders include free standard shipping within the United States.

Customers are charged:

$0.00 for standard shipping

There are no additional standard shipping charges added at checkout.

PROCESSING AND PRODUCTION TIMES

Most Pasture Problems Co.™ products are made to order.

Because items are produced after an order is placed, orders require production time before they are handed over to the shipping carrier.

Production times may vary depending on the product, fulfillment provider, order volume, holidays, product availability, quality-control requirements, or other production factors.

Once production is complete, the order will be shipped using standard delivery service.

STANDARD SHIPPING ONLY

Pasture Problems Co.™ currently offers standard shipping only through our online checkout.

We do not currently offer:

  • Priority shipping
  • Express shipping
  • Overnight shipping
  • Expedited shipping
  • Rush shipping

as selectable shipping options during checkout.

NEED YOUR ORDER FASTER?

If you need an order produced or shipped faster than our normal process, please contact Pasture Problems Co.™ before placing your order whenever possible.

We may be able to review available production or shipping options for your specific order.

Expedited production or shipping is:

  • Subject to availability
  • Dependent on the product and fulfillment provider
  • Not guaranteed
  • Potentially subject to additional charges

Please do not assume an order can be expedited unless Pasture Problems Co.™ has confirmed the arrangement with you.

DELIVERY ESTIMATES

Delivery dates shown during checkout, order tracking, or carrier tracking are estimates only.

Actual delivery times may vary because of:

  • Production times
  • Carrier delays
  • Weather
  • Holidays
  • High shipping volume
  • Inventory shortages
  • Carrier service disruptions
  • Incorrect or incomplete addresses
  • Other circumstances outside our reasonable control

We cannot guarantee delivery by a specific date unless we have expressly confirmed such an arrangement with you.

TRACKING

Tracking information will be provided when available after your order has shipped.

Please allow time for carrier tracking systems to update after a shipping label has been created or a package has been transferred to the carrier.

MULTIPLE PACKAGES

Some orders may contain products produced by different fulfillment facilities.

As a result, items from the same order may occasionally:

  • Ship separately
  • Receive separate tracking numbers
  • Arrive on different days

You will not be charged additional standard shipping because an order is divided into multiple shipments.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before submitting your order, including:

  • Recipient name
  • Street address
  • Apartment, suite, or unit number when applicable
  • City
  • State
  • ZIP code

Because products may enter production shortly after an order is placed, address changes cannot be guaranteed once processing has begun.

If you discover an address error, contact us as soon as possible.

INCORRECT OR INCOMPLETE ADDRESSES

If an order cannot be delivered because the shipping address provided by the customer was incorrect, incomplete, or otherwise undeliverable, Pasture Problems Co.™ will review the situation with the customer.

Additional production or shipping charges may apply if the order must be recreated or reshipped because of an address error supplied with the original order.

LOST PACKAGES

If your order appears to be lost in transit, please contact us so we can review the tracking information and work with the applicable fulfillment provider or carrier.

Before contacting us, please verify:

  • The shipping address on your order
  • The carrier tracking information
  • Your mailbox, porch, or delivery location
  • Parcel lockers or secure delivery areas
  • Household members or neighbors who may have accepted the package

Qualifying lost shipments may be eligible for a replacement or refund after the issue has been reviewed.

PACKAGES MARKED DELIVERED

If tracking indicates that your package was delivered but you cannot locate it, please first check:

  • Around the delivery location
  • With household members
  • With neighbors
  • With apartment or property management
  • With the local carrier or post office

If the package still cannot be located, contact us and we will review the available information.

DAMAGED, DEFECTIVE, OR INCORRECTLY FULFILLED ORDERS

Problems involving damaged, defective, misprinted, or incorrectly fulfilled items are handled under our Refund, Replacement & Return Policy.

Please contact us promptly and include your order number and photographs of the issue.

DELIVERY DELAYS

Pasture Problems Co.™ is not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, severe weather, holidays, natural disasters, production delays, labor disruptions, or other unexpected events.

We will, however, make reasonable efforts to assist when an order appears significantly delayed or lost.

CONTACT US

For questions about an order or shipment, contact:

Pasture Problems Co.™
Alladeium Holdings LLC
admin@pastureproblems.com

Please include your order number whenever possible.